Shipping Policy
At Corina’s Luxury Creations, every product is handmade with attention to every detail and carefully packaged to ensure that it reaches its destination safely.
Order Processing
All products are made exclusively to order.
Production begins only after confirmation of the deposit payment, in accordance with the conditions communicated to the customer.
The estimated production time is 10–12 business days, unless another timeframe is communicated when the order is confirmed.
This timeframe may vary depending on:
• the complexity of the product;
• the volume of existing orders;
• the availability of certain materials;
• other circumstances beyond the control of Corina’s Luxury Creations.
If any delays occur, the customer will be informed as soon as possible.
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Order Dispatch
Products are dispatched only after:
• the product has been completed;
• it has been approved by the customer through photographs or videos, where applicable;
• the full value of the order has been paid.
Delivery is carried out through DPD Courier or another courier partner selected by Corina’s Luxury Creations, if the situation requires it.
Parcels are dispatched on business days.
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Estimated Delivery Times
After the parcel has been handed over to the courier, the estimated delivery time is:
• Romania: 1–3 business days;
• European Union countries: 3–7 business days, depending on the destination.
These timeframes are approximate and may vary during busy periods, public holidays, or due to circumstances beyond the control of Corina’s Luxury Creations.
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Shipping Fees
The standard shipping costs are:
• 25 RON for deliveries within Romania;
• between 60 and 120 RON for deliveries within Europe, depending on the destination, weight, and size of the parcel.
The exact shipping cost will be communicated to the customer before the order is dispatched.
Any customs duties, import taxes, or other charges imposed by the authorities of the destination country are the responsibility of the customer, where applicable.
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Delivery Information
The customer is responsible for providing complete and accurate delivery information, including:
• the recipient’s name;
• the full address;
• the telephone number;
• the email address, where required.
If the information provided is incorrect or incomplete and this prevents the parcel from being delivered, any additional costs generated by reshipping will be borne by the customer.
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Parcel Inspection
Upon receiving the parcel, we recommend checking the integrity of the packaging immediately.
If you notice any visible damage, please:
• photograph the parcel before opening it;
• photograph the product immediately after opening it;
• keep the original packaging;
• contact us within a maximum of 24 hours from receiving the parcel.
Claims submitted after this period may be difficult to resolve together with the courier company.
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Delivery Delays
Corina’s Luxury Creations cannot be held responsible for delays caused by:
• courier companies;
• weather conditions;
• public holidays;
• periods with a high volume of shipments;
• force majeure events;
• other circumstances beyond our control.
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Personalised Products
Products made to order or personalised according to the customer’s requirements are exempt from the right of withdrawal, in accordance with Government Emergency Ordinance No. 34/2014, Article 16(c).
For complete information regarding order cancellations, returns, and complaints, please consult the Returns and Complaints Policy page.
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Contact
For any questions regarding order delivery, you may contact us:
Email: contact@corinasluxurycreations.com
Phone / WhatsApp: +40 768 161 058
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Last updated: 13 July 2026
